CertEdge · Technology

Pass the ITIL 4 Foundation Exam

Practice with realistic ITIL 4 Foundation questions, detailed explanations, exam simulation, and weak-area tracking.

1,000 practice questions Instant explanations Practice readiness estimate Timed mock: 40 questions / 60 min
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Free 10-question readiness test. No credit card required.

Are you ready for the ITIL 4 Foundation exam?

Take a free 10-question readiness test drawn from the ITIL 4 Foundation question bank, balanced across its topics. You get a practice readiness estimate and a per-topic breakdown of your strong and weak areas — before you spend a minute studying the wrong thing.

Don't discover your weak areas on exam day. Know what to study next.

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What you get

  • 1,000 realistic practice questions with detailed explanations for every answer.
  • Timed exam simulation — 40 questions in 60 minutes, matching the format described in the exam overview below.
  • Topic-specific practice across 13 topics, so you can drill exactly where you are weak.
  • Weak-area identification — the readiness test and your practice history show which topics need work.
  • Progress tracking — pick up where you left off, on any device.
  • Personalized study recommendations based on your results.

Open the full ITIL 4 Foundation study app — $69 one-time, first questions free.

Exam overview

Exam code / versionITIL 4
CategoryTechnology
ProgramCertEdge
Practice questions on CertSight1,000
Timed mock format40 questions in 60 minutes
CertSight price$69 one-time — this is CertSight's prep price, not the official exam fee
Who it is forIT service management professionals
PrerequisitesNone
Content last reviewedOctober 2026

Matches the official PeopleCert ITIL 4 Foundation format: 40 questions in 60 minutes, closed book, with a 65% pass mark.

ITIL 4 Foundation topics

  • Service Value System
  • Four Dimensions
  • Guiding Principles
  • Practices
  • Service Value Chain
  • Incident Management
  • Change Enablement
  • Service Desk
  • Problem Management
  • Service Level Management
  • Supporting Practices
  • Continual Improvement
  • Service Request Management

Try a few questions

Sample questions from the ITIL 4 Foundation bank. Answers are checked on the server — nothing is revealed until you answer.

Question 1. A routine server patch applied monthly under a pre-authorized procedure is which change type?

Question 2. Which BEST explains knowledge management's value to the service desk?

Question 3. An improvement plan exists but no one executes it. Which step is stuck?

How CertSight helps

  1. Practice with realistic questions and instant explanations.
  2. Measure with the free readiness test and timed mock exams.
  3. Identify weaknesses from your per-topic results.
  4. Improve by drilling your weakest topics first.
  5. Retest and track your readiness as it grows.

ITIL 4 Foundation FAQ

Is there a free ITIL 4 Foundation practice test?

Yes. This page offers a free 10-question readiness test — no account or credit card required. You see your score and a per-topic breakdown as soon as you finish.

How many ITIL 4 Foundation practice questions does CertSight include?

The full ITIL 4 Foundation prep includes 1,000 practice questions, each with a detailed explanation of the answer.

What is the timed mock exam format?

The timed mock has 40 questions in 60 minutes. Matches the official PeopleCert ITIL 4 Foundation format: 40 questions in 60 minutes, closed book, with a 65% pass mark.

How much does CertSight cost for ITIL 4 Foundation?

Full access to the ITIL 4 Foundation prep is $69 — a one-time purchase (no subscription), with lifetime access and free content updates. The first questions are free to try.

Who is this ITIL 4 Foundation prep for?

IT service management professionals

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